All Systems Operational

Uptime over the past 90 days. View historical uptime.
Horizon Operational
Viewer Operational
Admin Operational
Flipbooks Operational
Viewer Operational
Admin Operational
Backend API Operational
Display Viewer Operational
Pop-ups Operational
Auxiliary Sites Operational
PDF Processing Service Operational
SSL Processing Service Operational
Email Processing Service Operational
Feed Processing Service Operational
FTP Services Operational
pay.ipaper.io Operational
tools.ipaper.io Operational
splittest.ipaper.io Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upgrading caching instances Sep 24, 2026 06:00-07:00 CEST

We will be upgrading our caching instances for better resiliency. We expect minimal impact during this maintenance window.

Users will be logged out of the Admin for periods of the maintenance window.
Posted on Sep 18, 2026 - 09:57 CEST

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Networking issue is causing some requests to fail
Resolved - This incident has been resolved.
Sep 17, 13:36 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 13:11 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 13:04 CEST

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Seeing some requests getting timeouts
Resolved - This has been resolved, we are still investigating the root cause of this with our vendors.
Sep 14, 13:52 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 14, 13:33 CEST
Investigating - We are currently investigating this issue.
Sep 14, 13:20 CEST

Sep 13, 2026

Networking outage
Postmortem - Read details
Sep 14, 09:46 CEST
Resolved - Issue is resolved as this was a side effect of a previous fix. We will be deploying a permanent fix for this soon.
Sep 13, 11:52 CEST
Monitoring - Everything is now operational again - we are still investigating the root cause.
Sep 13, 11:41 CEST
Investigating - We are currently investigating this issue.
Sep 13, 11:37 CEST

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Core networking maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 21:30 CEST
Scheduled - We will be implementing a fix for our internal networking, there should be no or very minimal outages during the rollout, as this affects core infrastructure we will do this off-hours and with short notice, as the underlying problem has been causing several issues over the last while.

We appreciate your patience and understanding while we work hard to provide a reliable experience 🙏
Sep 8, 15:23 CEST

Sep 7, 2026

Partial outage of flipbooks
Postmortem - Read details
Sep 8, 09:11 CEST
Resolved - Due to an ongoing issue with our VXLAN where the IPsec protocol sometimes desynchronizes causing nodes to loose communication one way, we saw all servers having issues communicating properly with other internal services.
Sep 7, 23:00 CEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Partial outage of flipbooks
Postmortem - Read details
Sep 7, 07:37 CEST
Resolved - This incident has been resolved.
Sep 5, 16:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 16:14 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 16:06 CEST
Unable to serve flipbooks
Postmortem - Read details
Sep 7, 07:36 CEST
Resolved - This incident has been resolved.
Sep 5, 00:39 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 00:26 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 00:20 CEST
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