All Systems Operational

Horizon Operational
Viewer Operational
Admin Operational
Flipbooks Operational
Viewer Operational
Admin Operational
Backend API Operational
Display Viewer Operational
Pop-ups Operational
Auxiliary Sites Operational
PDF Processing Service Operational
SSL Processing Service Operational
Email Processing Service Operational
Feed Processing Service Operational
FTP Services Operational
pay.ipaper.io Operational
tools.ipaper.io Operational
splittest.ipaper.io Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

Resolved - Not seeing any more issues - closing as resolved
Nov 14, 02:09 CET
Monitoring - Our upstream DNS provider was causing us to get timeouts when trying to resolve hostnames, we have switch to another DNS provider and we are now seeing all requests being served correctly.
Nov 14, 01:41 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 01:04 CET
Investigating - We are currently investigating this issue.
Nov 14, 00:50 CET

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Resolved - This incident has been resolved.
Nov 10, 14:20 CET
Update - Propagation can take a bit of time - the underlying issue is fixed - but we are still seeing some devices not getting the new DNS yet due to caching.
Nov 10, 10:12 CET
Monitoring - DNS is now starting to resolve again we will monitor for a while
Nov 10, 09:48 CET
Investigating - We are currently investigating this issue.
Nov 10, 09:31 CET
Resolved - This incident has been resolved.
Nov 10, 13:08 CET
Update - We are continuing to investigate this issue.
Nov 10, 11:20 CET
Investigating - We discovered some of our servers were not serving traffic, the issue has been temporarily fixed while we investigate.
Nov 10, 11:19 CET

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.