SSL service unable to create new certificates

Incident Report for iPaper

Resolved

This incident has been resolved.

Posted Nov 08, 2024 - 21:46 CET

Monitoring

We are now processing new certificate requests as normal and will keep monitoring.
We apologize for any inconvenience this may have caused and appreciate your patience 🙏

Posted Nov 08, 2024 - 18:46 CET

Identified

We are currently unable to create new certificates, this does not affect any current certificates or branded domains, we have identified the issues with a 3rd party and working on resolving it as fast as possible.

Posted Oct 30, 2024 - 11:30 CET

This incident affected: Services (SSL Processing Service).