Seeing DNS fail to resolve

Incident Report for iPaper

Resolved

This incident has been resolved.
Posted Nov 10, 2026 - 14:20 CET

Update

Propagation can take a bit of time - the underlying issue is fixed - but we are still seeing some devices not getting the new DNS yet due to caching.
Posted Nov 10, 2026 - 10:12 CET

Monitoring

DNS is now starting to resolve again we will monitor for a while
Posted Nov 10, 2026 - 09:48 CET

Investigating

We are currently investigating this issue.
Posted Nov 10, 2026 - 09:31 CET
This incident affected: Flipbooks (Viewer, Admin, Backend API, Pop-ups, Auxiliary Sites, pay.ipaper.io, tools.ipaper.io, splittest.ipaper.io).