Seeing some requests getting timeouts

Incident Report for iPaper

Resolved

This has been resolved, we are still investigating the root cause of this with our vendors.
Posted Sep 14, 2026 - 13:52 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 14, 2026 - 13:33 CEST

Investigating

We are currently investigating this issue.
Posted Sep 14, 2026 - 13:20 CEST
This incident affected: Flipbooks (Viewer, Admin, Backend API, Pop-ups) and Horizon (Viewer, Admin).