Flipbooks unable to serve some requests

Incident Report for iPaper

Resolved

Not seeing any more issues - closing as resolved

Posted Nov 14, 2026 - 02:09 CET

Monitoring

Our upstream DNS provider was causing us to get timeouts when trying to resolve hostnames, we have switch to another DNS provider and we are now seeing all requests being served correctly.

Posted Nov 14, 2026 - 01:41 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 14, 2026 - 01:04 CET

Investigating

We are currently investigating this issue.

Posted Nov 14, 2026 - 00:50 CET

This incident affected: Flipbooks (Viewer, Admin, Backend API, Pop-ups).