Some Flipbook processing jobs were failing when using certain enrichment automation features

Incident Report for iPaper

Resolved

We saw some enrichment automation jobs failing in the hours after the migration if they requested assets from internal domains.
Due to a vendor bug in internal DNS request handling for IPv6, we were unable to resolve domains internally (system and branded domains) which caused fetching assets to fail.
We implemented a workaround which solved the errors while waiting for a fix from our vendor.

Posted Aug 24, 2026 - 08:00 CEST